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Shipping Options

Orders of in stock items received by 2pm EST are shipped same day, excluding weekends and holidays. Orders received after 2pm EST are shipped on the next business day. 

Coronavirus Updates: Express Shipping delivery is NOT guaranteed by UPS during Covid. Your delivery may take longer than usual to arrive for the time being, and we appreciate your patience.

 

United States

Shipping Method Delivery Time Cost

Standard

Orders are shipped via DHL Ground Service to your local post office and delivered to your door by USPS

6-9 business days
FREE for orders over $40

$4.95 for orders under $40

Priority

Orders are shipped via DHL Expedited Max Service.

4-5 business days $7.95

Express Shipping

We offer Express delivery in the United States via UPS. Saturday and Sunday delivery options are not available. Does not deliver to PO, APO/FPO boxes. Please note: all backordered items are shipped via Priority Service.

2 business days

1 business day
$14.95

$29.95

APO/FPO and US Territories

No longer available.

 

Canada

Shipping Method Delivery Time Cost

Expedited

Orders are shipped via UPSPlease note: all backordered items are shipped via Standard Service. 

3-5 business days $79.95

Standard International

Orders are shipped via DHL Parcel Direct.

5-11 business days FREE for orders over $70

$7.95 for orders under $70

 

International

Shipping Method Delivery Time Cost

Expedited

Orders ship via UPS Worldwide Expedited. Please note: all backordered items are shipped via Standard Service.

3-8 business days Starting at $69.95

Standard International

Orders ship via DHL Parcel Direct

5-11 business days Starting at $14.95

 

United Arab Emirates, Australia, New Zealand

Shipping Method Delivery Time Cost

Expedited

Orders are shipped via UPSPlease note: all backordered items are shipped via Standard Service. 

3-5 business days $99.95

Standard International

Orders are shipped via DHL Parcel Direct.

5-11 business days $7.95 for orders under $70

Billing and shipping information must be the same for international shipments.

Customs Fees (if applicable)
Orders shipped outside the United States may be subject to customs import duties and/or taxes based on the destination country. If assessed, customs fees are the responsibility of the customer in addition to shipping cost. Freshpair is unable to predict or control customs charges as they are levied by the destination country.

 

We are pleased to offer shipping to the following countries:

  • Albania
  • Argentina
  • Aruba
  • Australia
  • Austria
  • Bahamas
  • Bahrain
  • Barbados
  • Belgium
  • Belize
  • Bermuda
  • Bolivia
  • Brazil
  • Brunei
  • Bulgaria
  • Canada
  • Cayman Islands
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • French Polynesia
  • Georgia
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guam
  • Guadeloupe
  • Guatemala
  • Guernsey
  • Guyana
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Korea
  • Kuwait
  • Lao Peoples Democratic Republic
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau
  • Macedonia
  • Malaysia
  • Malta
  • Maldives
  • Martinique
  • Mauritius
  • Mexico
  • Monaco
  • Montserrat
  • Netherlands
  • New Zealand
  • Nicaragua
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russia
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Pierre and Miquelon
  • Saudi Arabia
  • Seychelles
  • Singapore
  • Sint Maarten
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • St. Vincent
  • Suriname
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Trinidad and Tobago
  • Turkey
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay
  • Venezuela
  • Vietnam
  • Virgin Islands, British