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Freshpair is committed to accessibility.

We strive to make our website's content user friendly and accessible to everyone. If you have difficulty navigating or viewing content on the site, notice content or features/functionality that you believe may not be fully accessible to people with disabilities, please reach out to our Customer Service Team at (347) 472-1242 or email the team at customercare@freshpair.com with "Freshpair Accessibility Inquiry" in the subject line with a description of the specific feature you feel is not fully accessible and/or a suggestion for changes and improvement. We take our customer feedback seriously and value your opinion. We will consider it as we continue to evaluate our site to ensure it can accommodate all of our customers' needs as well as review our policies on accessibility. Additionally, as we do not have control of external vendors, we strongly encourage any vendors of third-party digital content to provide material that is both user friendly and easily accessible to all. 

Please call: (347) 472-1242 (Mon - Fri 900 AM- 6:00 PM (EST)

Mailing address:
19 Audrey Place 
Fairfield, NJ 07004