Shipping

It's on its way! Order in-stock items by 1pm EST and we will ship your package out the same day. Plus, our standard shipping is free for domestic orders over $25. Check out the rest of our shipping policies below.

Shipping Information

Orders of in-stock items ordered by 1pm (Eastern Time) are shipped same day, excluding weekends and holidays. Due to our extensive selection of styles, sizes, and colors, some items may periodically be backordered. We will contact you within 24 hours (excluding weekends and holidays) if any portion of your order is backordered. Once your order is shipped, we will send you an email confirmation including a tracking number. Below is information about shipping methods and transit times.

Standard Shipping - FREE with $25 purchases
Shipping is FREE for orders over $25 shipped to U.S. addresses in the 50 states only, including Alaska and Hawaii. Deliveries to Alaska, Hawaii, P.O. and APO/FPO boxes may take longer. We will ship your order via the US Postal Service. PO boxes, APO and FPO addresses are sent via the US Postal Service. Standard delivery times are 5-9 business days.

Shipping / Handling $4.95 (Orders under $25)

Expedited Shipping
Expedited Shipping is available for an additional charge. We will ship your order via the US Postal Service or United Parcel Service (UPS) at our discretion. PO boxes, APO and FPO addresses are sent via the US Postal Service. Standard delivery times are 3-5 business days. Available for orders shipped to U.S. addresses in the 50 states only, including Alaska and Hawaii. Deliveries to Alaska, Hawaii, P.O. and APO/FPO boxes may take longer.

Shipping / Handling: $6.95 (Orders under $25)
Shipping / Handling: $5.50

Express Shipping
For faster delivery, we offer 2 Business Day and 1 Business Day delivery in the United States only via FedEx. Express shipping does not deliver to PO, APO/FPO boxes. Saturday and Sunday delivery options are not available for purchase at this time.

2-Day Shipping: $10.95
1-Day Shipping: $19.95

Canadian Standard
We will ship your order via FedEx. Standard delivery times are 3-8 business days.

Canadian Shipping (3-8 Days): $18.95

Canadian Priority
We will ship your order via FedEx. Standard delivery times are 2-5 business days.

Canadian Priority (2-5 Days): $28.95

Outside the U.S. and Canada
We offer two types of international shipping. FedEx International Standard takes 3-8 business days depending on the destination country. We also offer FedEx International Priority which takes 2-5 business days depending on the destination country. FedEx cannot deliver to PO Boxes.
Please Note: Your billing and shipping information must be the same for international shipments.

Fedex Int'l Standard (3-8 Days): Starting at $24.95
Fedex Int'l Priority (2-5 Days): Starting at $34.95

We offer shipping to:

Argentina Australia Austria Belgium Belize Bolivia Brazil Canada Chile Costa Rica Denmark Ecuador El Salvador

Finland France Germany Greece Guatemala Honduras Hong Kong Iceland Ireland Israel Italy Japan Korea

Kuwait Liechtenstein Luxembourg Netherlands New Zealand Nicaragua Norway Paraguay Peru Poland Portugal Puerto Rico Singapore

Spain Sweden Switzerland Taiwan Turkey United Arab Emirates United Kingdom United States Uruguay Venezuela

Customs Fees (if applicable)
Orders shipped outside the United States may be subject to customs import duties and/or taxes based on the destination country. If assessed, additional customs fees are the responsibility of the customer. Freshpair is unable to predict or control customs charges as they are levied by the destination country.